COMPANY WAS CITED FOR USING NON-CERTIFIED TECHNICIANS TO SERVICE MOTOR VEHICLE AIR CONDITIONER. AS REQUIRED BY THE ORDER, THE COMPANY HAS CERTIFIED IN WRITING TO THE U.S. EPA (RECEIVED JUNE 26, 2001) THAT, IN THE FUTURE, ONLY CERTIFIED TECHNICIANS WILL PERFORM SERVICE ON MOTOR VEHICLE AIR CONDI- TIONERS.