# Structure and Practices of the Video Relay Services Program
> **Federal Communications Commission** · Final rule. · Published 2017-04-13 · Effective 2017-05-15 · 82 FR 17754
## Document
- **Document number:** 2017-07155
- **Category:** other
- **Federal Register citation:** 82 FR 17754
- **CFR reference:** 47 CFR 64
- **Publication date:** 2017-04-13
- **Effective date:** 2017-05-15
- **FCC docket:** CG Docket Nos. 10-51 and 03-123
## Abstract

In this document, the Commission takes steps to further improve the quality of video relay service (VRS) by authorizing skills- based routing and deaf-interpreter trials, directing the publication of speed-of-answer data, permitting assignment of ten-digit telephone numbers to hearing persons for point-to-point video communication in sign language with VRS users, and authorizing a pilot program in which some VRS calls are interpreted by communications assistants (CAs) at home workstations.

## Source
- [Federal Register document](https://www.federalregister.gov/documents/2017/04/13/2017-07155/structure-and-practices-of-the-video-relay-services-program)
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