# Protecting Consumers From Unauthorized Carrier Changes and Related Unauthorized Charges
> **Federal Communications Commission** · Final rule. · Published 2018-07-17 · Effective 2018-08-16 · 83 FR 33140
## Document
- **Document number:** 2018-14151
- **Category:** other
- **Federal Register citation:** 83 FR 33140
- **CFR reference:** 47 CFR 64
- **Publication date:** 2018-07-17
- **Effective date:** 2018-08-16
- **FCC docket:** CG Docket No. 17-169
## Abstract

In this document, the Commission takes measures to strengthen our rules to protect consumers from slamming and cramming by codifying rules against sales call misrepresentations and cramming and revising rules to improve the effectiveness of the third-party verification (TPV) process. Slamming is an unauthorized change in a consumers' telephone provider and cramming is the placement of an unauthorized charge on the consumers' telephone bill.

## Source
- [Federal Register document](https://www.federalregister.gov/documents/2018/07/17/2018-14151/protecting-consumers-from-unauthorized-carrier-changes-and-related-unauthorized-charges)
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