# Video Relay Service Call Handling
> **Federal Communications Commission** · Final rule. · Published 2020-05-08 · Effective 2020-06-08 · 85 FR 27309
## Document
- **Document number:** 2020-08097
- **Category:** accessibility
- **Federal Register citation:** 85 FR 27309
- **CFR reference:** 47 CFR 64
- **Publication date:** 2020-05-08
- **Effective date:** 2020-06-08
- **FCC docket:** CG Docket Nos. 03-123, 10-51
## Abstract

In this document, the Federal Communications Commission (Commission) authorizes Telecommunications Relay Services (TRS) Fund compensation of video relay service (VRS) providers for calls handled by communications assistants (CAs) from home workstations, subject to safeguards for service quality, call confidentiality, and prevention of waste, fraud, and abuse.

## Source
- [Federal Register document](https://www.federalregister.gov/documents/2020/05/08/2020-08097/video-relay-service-call-handling)
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