IP-Enabled Services; Implementation of Sections 255 and 251(a)(2) of The Communications Act of 1934, as Enacted by The Telecommunications Act of 1996: Access to Telecommunications Service, Telecommunications Equipment and Customer Premises Equipment by Persons With Disabilities; Telecommunications Relay Services and Speech-to-Speech Services for Individuals With Hearing and Speech Disabilities; The Use of N11 Codes and Other Abbreviated Dialing Arrangements

In this document, the Commission grants in part and denies in part petitions filed by the Voice on the Net (VON) Coalition, United States Telecom Association (USTelecom) and Hamilton Telephone Company (Hamilton) seeking a stay or waiver of certain aspects of the Commission's Voice Over Internet Protocol (VoIP) Telecommunications Relay Services (TRS) Order (VoIP TRS Order). The Commission recognizes that, in certain circumstances, there are technical challenges to the ability of interconnected VoIP providers to route 711 abbreviated TRS dialing access calls to an "appropriate relay center," as that term is clarified herein. Similarly, the Commission recognizes that, in certain circumstances, TRS providers receiving 711 emergency calls via an interconnected VoIP service may not be able to determine an appropriate public safety answering point (PSAP) to call in compliance with the TRS emergency call handling requirements. As a result, the Commission finds good cause to grant to interconnected VoIP providers a limited, six month waiver of the requirement that they route 711 calls to an appropriate relay center. The Commission also finds good cause to grant for a period of six months a limited waiver of the TRS emergency call handling requirements, as applied to interconnected VoIP customers, so that TRS providers can implement a means of directing the outbound leg of a 711 call received via an interconnected VoIP service to an appropriate PSAP.