# 2022 Tax Filing: Backlogs and Ongoing Hiring Challenges Led to Poor Customer Service and Refund Delays
> **GAO Report** · 2022-12-15 · `gao-23-105880`
## Report
- **GAO ID:** gao-23-105880
- **Type:** Report
- **Published:** 2022-12-15
## Source
- [GAO product page](https://www.gao.gov/products/gao-23-105880)
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