CRII: HCC: RUI: Exploring the Dynamics and Quality of Interactions with AI Companion Applications

NSF Award Search · 01002526DB NSF RESEARCH & RELATED ACTIVIT · $174,999 · view on nsf.gov ↗

Abstract

The increasing use of artificial intelligence (AI)-powered companion applications is transforming how people engage with digital entities. AI companions can serve various roles that foster deep emotional connections, including friend, mentor, or romantic partner. These applications are growing in popularity, raising questions about their impact on users'. While some people report finding comfort and support in AI companionship, reports of uncomfortable interactions underscore the urgent need for comprehensive evaluation and responsible design. This project investigates the dynamics and quality of interactions between people and AI companion apps, ensuring these technologies enhance user experience. By understanding user experiences, assessing the quality of AI-driven conversations, and developing design guidelines, and promoting their safe and responsible deployment. This research will be conducted in three phases. First, large-scale social media data and user interviews will be analyzed to develop a taxonomy of user interactions, identifying motivations, challenges, and values associated with AI companion apps. Second, an innovative algorithmic audit will be conducted using role-playing AI personas, which are LLM-based simulated users representing diverse psychological and behavioral profiles, to evaluate the quality of conversations with AI companion applications. Third, participatory design workshops will engage users in co-creating guidelines for ethically aligned AI

Key facts

NSF award ID
2451509
Awardee
Seattle University (WA)
SAM.gov UEI
LCYLGVGSEQE3
PI
Prerna Juneja
Primary program
01002526DB NSF RESEARCH & RELATED ACTIVIT
All programs
Cyber-Human Systems, CISE Resrch Initiatn Initiatve
Estimated total
$174,999
Funds obligated
$174,999
Transaction type
Standard Grant
Period
07/01/2025 → 06/30/2027