# VA - 21-01304-275 - 6
> **Closed** recommendation · 2021-09-27
**Report:** Care Concerns and the Impact of COVID-19 on a Patient at the Fayetteville VA Coastal Health Care System in North Carolina ([detail](https://api.ai-analytics.org/ig-report/30032))
**OIG report number:** 21-01304-275
**Recommendation number:** 6
## Text
The Fayetteville VA Coastal Health Care System Director evaluates the COVID-19 scheduling practices and the impact of telephone appointments on the patient’s care.
---
*Source: oversight.gov · AI Analytics · CC0 1.0*