# VA - 21-03777-218 - 02
> **Closed** recommendation · 2022-11-03
**Report:** VHA Progressed in the Follow-Up of Canceled Appointments during the Pandemic but Could Use Additional Oversight Metrics ([detail](https://api.ai-analytics.org/ig-report/33685))
**OIG report number:** 21-03777-218
**Recommendation number:** 02
## Text
Evaluate and update, as appropriate, whether activities that occurred before cancellation and notations of “No Action Other Reason” should be tracked as follow-up.
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*Source: oversight.gov · AI Analytics · CC0 1.0*