# VA - 20-03437-26 - 03
> **Closed** recommendation · 2021-11-10
**Report:** Deficiencies in Select Community Care Consult (Stat) Processes During the COVID-19 Pandemic ([detail](https://api.ai-analytics.org/ig-report/30405))
**OIG report number:** 20-03437-26
**Recommendation number:** 03
## Text
The Under Secretary for Health issues guidance to VA medical facilities regarding the override process for stat community care consults to include collaboration expected between the referring provider and the designee.
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*Source: oversight.gov · AI Analytics · CC0 1.0*