# VA - 20-03437-26 - 04
> **Closed** recommendation · 2021-11-10
**Report:** Deficiencies in Select Community Care Consult (Stat) Processes During the COVID-19 Pandemic ([detail](https://api.ai-analytics.org/ig-report/30405))
**OIG report number:** 20-03437-26
**Recommendation number:** 04
## Text
The Under Secretary for Health evaluates patient involvement in decision-making regarding clinical reviewers’ modification of the urgency status of stat community care consults to determine if the process is in alignment with Veterans Health Administration patient-centered care goals and takes action as warranted.
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*Source: oversight.gov · AI Analytics · CC0 1.0*