# 25-16 - Recommendation 2
> **Open** recommendation · 2025-05-29
**Report:** COVID-19 Economic Injury Disaster Loan Servicing Capability ([detail](https://api.ai-analytics.org/ig-report/150473))
**OIG report number:** 25-16
**Recommendation number:** 2
## Text
Publish and communicate written overall CESC performance goals for effective monitoring of its operations in coordination with SBA’s Office of Financial Program Operations.
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*Source: oversight.gov · AI Analytics · CC0 1.0*