# VA - 20-02794-218 - 3
> **Closed** recommendation · 2020-09-01
**Report:** Appointment Management During the COVID-19 Pandemic ([detail](https://api.ai-analytics.org/ig-report/26337))
**OIG report number:** 20-02794-218
**Recommendation number:** 3
## Text
The OIG recommended the under secretary for health ensure that facilities take appropriate follow up action on canceled or discontinued consults.
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*Source: oversight.gov · AI Analytics · CC0 1.0*