# VA - 20-02794-218 - 2
> **Closed** recommendation · 2020-09-01
**Report:** Appointment Management During the COVID-19 Pandemic ([detail](https://api.ai-analytics.org/ig-report/26337))
**OIG report number:** 20-02794-218
**Recommendation number:** 2
## Text
The OIG recommended the under secretary for health develop a mechanism to monitor facilities’ progress with following up on all cancellations to ensure facilities are not solely relying on COVID annotations or cancellation source classifications when rescheduling.
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*Source: oversight.gov · AI Analytics · CC0 1.0*