# VA - 20-02825-242 - 3
> **Closed** recommendation · 2020-09-17
**Report:** Date of Receipt of Claims and Mail Processing During the COVID-19 National State of Emergency ([detail](https://api.ai-analytics.org/ig-report/26484))
**OIG report number:** 20-02825-242
**Recommendation number:** 3
## Text
Reevaluate guidance for the date of receipt recorded for claims without a postmark received during the national state of emergency.
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*Source: oversight.gov · AI Analytics · CC0 1.0*