# SBA - 21-15 - 1
> **Closed** recommendation · 2021-05-06
**Report:** SBA’s Handling of Identity Theft in the COVID-19 Economic Injury Disaster Loan Program ([detail](https://api.ai-analytics.org/ig-report/28540))
**OIG report number:** 21-15
**Recommendation number:** 1
## Text
Develop a process to maintain and track all identity theft complaints.
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*Source: oversight.gov · AI Analytics · CC0 1.0*