# ED - I20NY0010 - 3
> **Closed** recommendation · 2021-06-15
**Report:** Federal Student Aid’s Suspension of Involuntary Collection in Response to the Coronavirus Pandemic ([detail](https://api.ai-analytics.org/ig-report/28963))
**OIG report number:** I20NY0010
**Recommendation number:** 3
## Text
We recommend that FSA’s Chief Operating Officer develop and implement procedures to obtain information about and track Justice’s progress on suspending and refunding payments involuntarily collected during the suspension period on Department-held loans.
---
*Source: oversight.gov · AI Analytics · CC0 1.0*