# DOL - 19-21-008-15-001 - 2
> **Open** recommendation · 2021-09-30
**Report:** COVID-19: The Pandemic Highlighted the Need to Strengthen Wage and Hour Division's Enforcement Controls ([detail](https://api.ai-analytics.org/ig-report/30115))
**OIG report number:** 19-21-008-15-001
**Recommendation number:** 2
## Text
We recommend the Acting Administrator for the Wage and Hour Division develop a mechanism to enable the agency to determine how effective conciliations are at getting back wage payments to workers, and address any weaknesses identified in ensuring complainants received owed back wages prior to closing conciliations.
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*Source: oversight.gov · AI Analytics · CC0 1.0*