# DHS - OIG-21-64 - 1
> **Open** recommendation · 2021-09-23
**Report:** Lessons Learned from FEMA’s Initial Response to COVID-19 ([detail](https://api.ai-analytics.org/ig-report/30250))
**OIG report number:** OIG-21-64
**Recommendation number:** 1
## Text
We recommend the Assistant Administrator for Response in the Office of Response and Recovery at FEMA improve the reliability ofWebEOC data by:a) developing internal controls for WebEOC to prevent incomplete andinaccurate information from being entered into the system; andb) ensuring all new users receive formal training on completing,submitting, processing, and tracking of resource requests in WebEOC.
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*Source: oversight.gov · AI Analytics · CC0 1.0*