# TIGTA - 2022-46-027 - 6
> **Closed** recommendation · 2022-03-18
**Report:** Program and Organizational Changes Are Needed to Address the Continued Inadequate Tax Account Assistance Provided to Taxpayers ([detail](https://api.ai-analytics.org/ig-report/32057))
**OIG report number:** 2022-46-027
**Recommendation number:** 6
## Text
On September 3, 2021, we notified the Director, Accounts Management, of concerns relating to the newly stood-up Fresno Campus Support Site, including scanners not being used to the full extent possible. We recommended that IRS management provide us with it plans to address our concerns identified with the new Fresno Campus Support Site, including additional staffing to assist Image Control Team (ICT).
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*Source: oversight.gov · AI Analytics · CC0 1.0*