# SSA - A-08-21-51115 - 2
> **Closed** recommendation · 2022-05-13
**Report:** The Social Security Administration’s Mail Processing During the COVID-19 Pandemic ([detail](https://api.ai-analytics.org/ig-report/32556))
**OIG report number:** A-08-21-51115
**Recommendation number:** 2
## Text
Expand the use of Post Office Boxes for long-term, high-volume workloads.
---
*Source: oversight.gov · AI Analytics · CC0 1.0*