# VA - 21-02125-132 - 2
> **Closed** recommendation · 2022-05-04
**Report:** Purchases of Smartphones and Tablets for Veterans’ Use during the COVID-19 Pandemic ([detail](https://api.ai-analytics.org/ig-report/32674))
**OIG report number:** 21-02125-132
**Recommendation number:** 2
## Text
Perform a cost-benefit analysis in conjunction with VA contracting officials and the contractor to determine whether a new process can be implemented that initiates the data plan when a device is issued to the veteran or otherwise reduces unused plan costs.
---
*Source: oversight.gov · AI Analytics · CC0 1.0*