# COVID-19 Economic Injury Disaster Loan Servicing Capability
> **Other** by Small Business Administration OIG · 2025-05-29
> *About: Small Business Administration*
## Report
- **Title:** COVID-19 Economic Injury Disaster Loan Servicing Capability
- **Submitting OIG:** Small Business Administration OIG
- **Component agency:** Small Business Administration
- **Type:** Other
- **Publication date:** 2025-05-29

## Summary

The Office of Inspector General is issuing this management advisory to gain an understanding of the U.S. Small Business Administration’s (SBA) Coronavirus Disease 2019 (COVID-19) servicing processes and determine its capability to service more than 2 million COVID-19 Economic Injury Disaster Loans (EIDL).


## Recommendations

- **Rec 1** (Open): Finalize and approve procedures and standards included in the Draft COVID EIDL Servicing Manual.
- **Rec 2** (Open): Publish and communicate written overall CESC performance goals for effective monitoring of its operations in coordination with SBA’s Office of Financial Program Operations.
## Source
- [oversight.gov report page](https://www.oversight.gov/reports/other/covid-19-economic-injury-disaster-loan-servicing-capability)
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