# Service Performance of Election and Political Mail During the November 2020 General Election
> **Audit** by U.S. Postal Service OIG · 2021-03-08
> *About: U.S. Postal Service*
## Report
- **Title:** Service Performance of Election and Political Mail During the November 2020 General Election
- **Submitting OIG:** U.S. Postal Service OIG
- **Component agency:** U.S. Postal Service
- **Type:** Audit
- **Publication date:** 2021-03-08

## Summary

Our objective was to evaluate the U.S. Postal Service’s service performance of Election and Political Mail during the November 2020 general election. We also evaluated the handling of mail for the Georgia Senate runoff election held on January 5, 2021.The Postal Service prioritized processing of Election Mail during the 2020 general election, significantly improving timeliness over the 2018 mid-term election even with significantly increased volumes of Election Mail in the mailstream.


## Recommendations

- **Rec 1** (Closed): Work with mailers of Election Mail to identify why full-service ballots from the 2020 general election were excluded from service performance measurement and develop an action plan with timelines to address each cause to increase the number of ballots…
- **Rec 2** (Closed): Continue to educate state and local election officials on mailing deadlines for request and receipt of ballots that accounts for the Postal Service’s time to process, transport, and deliver mail.
## Source
- [oversight.gov report page](https://www.oversight.gov/reports/audit/service-performance-election-and-political-mail-during-november-2020-general-election)
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