# Medical Processes and Communication Protocols Need Improvement at Irwin County Detention Center
> **Inspection / Evaluation** by Department of Homeland Security OIG · 2022-01-06
> *About: Department of Homeland Security*
## Report
- **Title:** Medical Processes and Communication Protocols Need Improvement at Irwin County Detention Center
- **Submitting OIG:** Department of Homeland Security OIG
- **Component agency:** Department of Homeland Security
- **Type:** Inspection / Evaluation
- **Publication date:** 2022-01-06

## Summary

The objective was to determine whether Irwin County Detention Center (ICDC), in Ocilla, Georgia provided Immigration and Customs Enforcement detainees adequate medical care and adhered to COVID-19 protections.


## Recommendations

- **Rec 1** (Closed): Ensure IHSC coordinates with ICDC medical unit to update processes and documentation for chronic care cases and develop acontinuous quality improvement program.
- **Rec 2** (Closed): Ensure IHSC conducts training with ICDC medical unit about medication administration and health records documentation.
- **Rec 3** (Closed): Coordinate with ICDC management staff to develop a communication plan to keep detainees informed during a pandemic or otheremergency situations, and to include related policy and protocols, potential exposures, quarantine/isolation status, and testing…
- **Rec 4** (Closed): Develop a plan to enhance communication among Atlanta Field Office staff, permanent on-site ICE staff, and ICE detailed staff toensure awareness of pandemic-related policy, protocols, and conditions.
- **Rec 5** (Closed): Coordinate with ICDC management staff to review and update the ICDC Detainee Handbook to ensure it contains current contact information for the ICE ERO Atlanta Field Office and the scheduled hours and days that ICE ERO staff are available to detainees…
## Source
- [oversight.gov report page](https://www.oversight.gov/reports/medical-processes-and-communication-protocols-need-improvement-irwin-county-detention)
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