# Home Health Agencies Used Multiple Strategies To Respondto the COVID-19 Pandemic, Although Some Challenges Persist
> **Inspection / Evaluation** by Department of Health & Human Services OIG · 2022-10-14
> *About: Department of Health & Human Services*
## Report
- **Title:** Home Health Agencies Used Multiple Strategies To Respondto the COVID-19 Pandemic, Although Some Challenges Persist
- **Submitting OIG:** Department of Health & Human Services OIG
- **Component agency:** Department of Health & Human Services
- **Type:** Inspection / Evaluation
- **Publication date:** 2022-10-14

## Recommendations

- **Rec 23-E-01-001.01** (Open): CMS should evaluate how HHAs are using telehealth specifically, the types of services provided via telehealth and the characteristics of patients who benefit from these services.
- **Rec 23-E-01-001.02** (Open): CMS should to inform decision-making, evaluate how the regulatory flexibilities it has offered in response to the COVID-19 public health emergency affect the quality of home health care.
- **Rec 23-E-01-001.03** (Open): CMS should in collaboration with ASPR TRACIE, apply lessons learned from the COVID-19 pandemic to update and/or develop emergency preparedness trainings and materials for HHAs on responding to infectious disease outbreaks.
## Source
- [oversight.gov report page](https://www.oversight.gov/reports/home-health-agencies-used-multiple-strategies-respondto-covid-19-pandemic-although-some)
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