# Alert Memorandum: ETA and States Need to Ensure the Use of Identity Verification Service Contractors Results in Equitable Access to UI Benefits and Secure Biometric Data
> **Other** by Department of Labor OIG · 2023-03-31
> *About: Department of Labor*
## Report
- **Title:** Alert Memorandum: ETA and States Need to Ensure the Use of Identity Verification Service Contractors Results in Equitable Access to UI Benefits and Secure Biometric Data
- **Submitting OIG:** Department of Labor OIG
- **Component agency:** Department of Labor
- **Type:** Other
- **Publication date:** 2023-03-31

## Summary

https://www.oig.dol.gov/public/reports/oa/2023/19-23-005-03-315.pdf


## Recommendations

- **Rec 1** (Closed): We recommend the Acting Assistant Secretary of Employment and Training provide guidance that ensures SWAs provide upfront, clear, consistent, and fair alternatives to services that rely on facial recognition technology.
- **Rec 2** (Closed): We recommend the Acting Assistant Secretary of Employment and Training require SWAs that use facial recognition technology to test the system for biases and design procedures to mitigate those effects. SWAs need to report findings from bias testing to…
- **Rec 3** (Closed): We recommend the Acting Assistant Secretary of Employment and Training provide guidance to SWAs to help ensure that contracts with identity verification service providers include requirements on the secure storage of data, destruction of the data once…
## Source
- [oversight.gov report page](https://www.oversight.gov/reports/other/alert-memorandum-eta-and-states-need-ensure-use-identity-verification-service)
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