EE WAS HAVING A HARD TIME WITH THE GEAR SHIFT IN THE TRUCK SHE DRIVES. A REPAIR ORDER WAS ISSUED TO GET IT FIXED BUT THE LEASING CO WAS ONLY ABLE TO FIX HALF THE PROBLEM & ORDERED THE PART FOR THE OTHER PART. THE LEASING CO NEVER CALLED THAT THE PART CAME IN & IN THE MEANTIME SHE HAD AN ACCIDENT WITH THE TRUCK (NOT HER FAULT) UPON CALLING THE LEASING CO THEY TOOK THE TRUCK IN AN