# NHTSA recall 23V744000

> **General Motors, LLC** · 2024 BUICK ENVISTA · component: **ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL** · OTA remedy

## Summary

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles.  The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

## Consequence

A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

## Remedy

The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge.  Owner notification letters were mailed December 4, 2023.  Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020.  GM's number for this recall is A232424320.

## Key facts

- **Campaign number:** 23V744000
- **Manufacturer:** General Motors, LLC
- **Make:** BUICK
- **Model:** ENVISTA
- **Model year:** 2024
- **Component:** ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- **Report received:** 2023-11-06
- **OTA software update available**

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=23V744000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 23V744000 (General Motors, LLC, 2024 BUICK). Retrieved via MORVS 2026-09-29 from https://api.morvs.ai/nhtsa-recall/23V744000. Licensed CC0.

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*[NHTSA recalls dataset](/datasets/nhtsa-recalls) · CC0 1.0*