Volkswagen Group of America, Inc. 2025 AUDI Q4 SPORTBACK E-TRON

NHTSA recall 25V125000 · component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY · reported 2025-02-28 · view on nhtsa.gov ↗

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence

A loss of drive power increases the risk of a crash.

Remedy

Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.

Key facts

Campaign number
25V125000
Manufacturer
Volkswagen Group of America, Inc.
Make
AUDI
Model
Q4 SPORTBACK E-TRON
Model year
2025
Component
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Reported
2025-02-28