# NHTSA recall 25V239000

> **Ford Motor Company** · 2025 FORD EXPLORER · component: **POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE**

## Summary

Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles.  The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

## Consequence

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied.  An engine stall while driving can result in a sudden loss of drive power.  Either of these scenarios can increase the risk of a crash.

## Remedy

Dealers will update the powertrain control module software, free of charge.  Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 25S35.

## Key facts

- **Campaign number:** 25V239000
- **Manufacturer:** Ford Motor Company
- **Make:** FORD
- **Model:** EXPLORER
- **Model year:** 2025
- **Component:** POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- **Report received:** 2025-04-11

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=25V239000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 25V239000 (Ford Motor Company, 2025 FORD). Retrieved via AI Analytics 2026-09-28 from https://api.ai-analytics.org/nhtsa-recall/25V239000. Licensed CC0.

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