Chrysler (FCA US, LLC) 2025 RAM 3500

NHTSA recall 25V297000 · component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) · reported 2025-05-08 · view on nhtsa.gov ↗

Summary

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Consequence

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.

Remedy

Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.

Key facts

Campaign number
25V297000
Manufacturer
Chrysler (FCA US, LLC)
Make
RAM
Model
3500
Model year
2025
Component
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Reported
2025-05-08