# NHTSA recall 25V366000

> **Mercedes-Benz USA, LLC** · 2025 MERCEDES-BENZ EQS SUV 580 4MATIC · component: **BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT**

## Summary

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."

## Consequence

A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.

## Remedy

Dealers will update the AVAS software, free of charge.  Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.

## Key facts

- **Campaign number:** 25V366000
- **Manufacturer:** Mercedes-Benz USA, LLC
- **Make:** MERCEDES-BENZ
- **Model:** EQS SUV 580 4MATIC
- **Model year:** 2025
- **Component:** BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- **Report received:** 2025-06-05

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=25V366000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 25V366000 (Mercedes-Benz USA, LLC, 2025 MERCEDES-BENZ). Retrieved via AI Analytics 2026-09-26 from https://api.ai-analytics.org/nhtsa-recall/25V366000. Licensed CC0.

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