# NHTSA recall 25V472000

> **Chrysler (FCA US, LLC)** · 2024 JEEP GRAND CHEROKEE L · component: **SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT**

## Summary

Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

## Consequence

Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

## Remedy

Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403.  FCA US, LLC's number for this recall is 20C.

## Key facts

- **Campaign number:** 25V472000
- **Manufacturer:** Chrysler (FCA US, LLC)
- **Make:** JEEP
- **Model:** GRAND CHEROKEE L
- **Model year:** 2024
- **Component:** SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
- **Report received:** 2025-07-17

## Primary source

NHTSA recall lookup: https://www.nhtsa.gov/recalls?nhtsaId=25V472000

## Citation

> US National Highway Traffic Safety Administration, recall campaign 25V472000 (Chrysler (FCA US, LLC), 2024 JEEP). Retrieved via AI Analytics 2026-09-16 from https://api.ai-analytics.org/nhtsa-recall/25V472000. Licensed CC0.

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