# Residential Elevators Recalled for Repair by ThyssenKrupp Access Manufacturing Due to Fall Hazard
> **CPSC recall** · 2012-09-20 · 12750 · 1 injuries reported
## Recall
- **Number:** 12750
- **Date:** 2012-09-20
- **Injuries reported:** 1
## Products

LEV II®, Volant™ and Rise™ residential elevators

## Hazards

The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.

## Remedies

New Instructions

## Manufacturer(s)

ThyssenKrupp Access Manufacturing LLC, of Roanoke, Ill.

## Retailer(s)

Elevator dealers from December 2010 through August 2012 for between $16,000 and $26,000 installed.

## Country of manufacture

United States

## Description

This recall involves LEV II, Volant and Rise residential elevators. The elevators were installed in residences with three or more floors. The elevator's four-digit model number is part of the longer serial number. Model numbers included in this recall are "RLWL" for the LEV II, "RLGL" for the Volant and "RLRC" for the Rise. The model/serial number is printed in the owner's manual and at the top of the elevator's controller, which is mounted at the top of the elevator in the hoistway or shaft.

## Source
- [CPSC recall page](https://www.cpsc.gov/Recalls/2012/Residential-Elevators-Recalled-for-Repair-by-ThyssenKrupp-Access-Manufacturing-Due-to-Fall-Hazard)
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