Nest Labs Recalls to Repair Nest Protect Smoke + CO Alarms Due to Failure to Sound Alert
CPSC Recall1 injuries · 2014-05-21 · 14187
Hazards
Activity near the product during a fire can prevent the alarm from immediately sounding when the Nest Wave feature is enabled.
Recall
Number
14187
Date
2014-05-21
Injuries reported
1
Products
Names
Nest Protect: Smoke + CO Alarm
Remedies
Options
Refund; Repair
Companies
Retailer(s)
Best Buy, Home Depot and other retailers nationwide, and online at nest.com, amazon.com, bestbuy.com and homedepot.com from November 15, 2013 to April 3, 2014 for about $130.
Importer(s)
Nest Labs Inc. of Palo Alto, Calif.
Distributor(s)
Nest Labs Inc. of Palo Alto, Calif.
Country of manufacture
China
Description
This recall includes all Nest Protect Smoke + CO alarms. The alarms are made of black or white plastic and are about 5.25 inches square with rounded corners and about 1.5 inches deep. The word "nest" is on a large button on the face of the alarm. Consumers can enable the alarms to be controlled by a computer or a smartphone over a wireless network. The alarms have a Nest Wave feature, which allows users to temporarily silence some alerts or cancel a manual test by vigorously waving an arm near the unit that triggered the alarm. Nest Protect Smoke + CO alarms came from the factory with the Nest Wave feature enabled and with the slider button in the "On" position in Nest Protect Settings.