# Cricket EZ Cell Phones Recalled; Audio Problem Interferes with Emergency 911 Calls
> **CPSC recall** · 2008-05-20 · 08572 · 1 injuries reported
## Recall
- **Number:** 08572
- **Date:** 2008-05-20
- **Injuries reported:** 1
## Products

Cricket EZ Cellular Phones

## Hazards

A software problem with the cell phones causes audio problems with 911 calls. When a call is connected to 911, the operator may not hear the caller or the caller may not hear the 911 operator.

## Retailer(s)

Cricket stores and independent dealers nationwide from February 2008 through March 2008 for about $90.

## Country of manufacture

China

## Description

This recall involves the "Cricket EZ" cellular phone. The cell phones are small, black and silver bar-style. "Cricket" is printed on top of the phone above the display panel. Model number "CRKJ88BKIT" is located on a label inside the battery compartment behind the battery. Units that have a model number that ends with a "B" ("CRKJ88BKITB"), units that have a green dot on the inside label, and units that were sold after March 2008 are not included in this recall.

## Source
- [CPSC recall page](https://www.cpsc.gov/Recalls/2008/Cricket-EZ-Cell-Phones-Recalled-Audio-Problem-Interferes-with-Emergency-911-Calls)
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