# Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
> **CPSC recall** · 2011-02-08 · 11721 · 1 injuries reported
## Recall
- **Number:** 11721
- **Date:** 2011-02-08
- **Injuries reported:** 1
## Products

Simplex Fire Alarm Control Panel

## Hazards

The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.

## Remedies

New Instructions

## Manufacturer(s)

Tyco Safety Products Westminster of Westminster, Mass.

## Retailer(s)

Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.

## Country of manufacture

United States

## Description

The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."

## Source
- [CPSC recall page](https://www.cpsc.gov/Recalls/2011/Simplex-Fire-Alarm-Control-Panels-Recalled-by-Tyco-Safety-Products-Westminster-Due-to-Failure-to-Alert-Monitoring-Centers)
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