Navien Recalls Tankless Water Heaters and Boilers Due to Risk of Carbon Monoxide Poisoning
CPSC Recall1 injuries · 2018-12-20 · 19057
Hazards
A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide, posing a risk of carbon monoxide poisoning to consumers.
Recall
Number
19057
Date
2018-12-20
Injuries reported
1
Products
Names
Navien condensing tankless water heaters and combination boilers
Remedies
Options
Replace
Companies
Manufacturer(s)
Kyung Dong Navien Co. Ltd, South Korea
Retailer(s)
Wholesale distributors to installers nationwide from August 2018 through October 2018 for about $1,400 to $1,700 for water heaters and $3,800 for combination boilers.
Importer(s)
Navien Inc., of Irvine, Calif.
Country of manufacture
South Korea
Description
This recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane gas. The recalled water heaters and combination boilers were manufactured between July 9, 2018 through October 14, 2018. The manufacturing date is identified within the serial number. The serial number is printed on a label which is affixed to the side of the unit and on the product packaging. The first two digits identify the year, the next single digit identifies the month, and the last two digits identify the day. For example, 18709 stands for July 9, 2018. X stands for October. Product Model UPC Code Serial Numbers with date of manufacture Navien Condensing Tankless Water Heater NPE-180A 884954974101 7410x18709xxxx 7410x188xxxxxx 7410x189xxxxxx 7410x18X14xxxx Navien Condensing Tankless Water Heater NPE-180S 884954974194 7419x18709xxxx 7419x188xxxxxx 7419x189xxxxxx 7419x18X14xxxx Navien Condensing Combination Boiler NCB-180E 884954966083 6608x18709xxxx 6608x188xxxxxx 6608x189xxxxxx 6608x18X14xxxx