# WHILL Recalls WHILL Personal Electric Vehicles Due to Crash and Injury Hazards
> **CPSC recall** · 2020-09-09 · 20177 · 1 injuries reported
## Recall
- **Number:** 20177
- **Date:** 2020-09-09
- **Injuries reported:** 1
## Products

WHILL Personal Electric Vehicles, Model Ci

## Hazards

The vehicle's control pad can malfunction causing the power to turn on/off and the speed to increase/decrease, posing crash and injury hazards.

## Remedies

Replace

## Manufacturer(s)

WHILL, Inc. (Japan), of Japan

## Retailer(s)

Online at spinlife.com, scootaround.com, accessnsm.com and topmobility.com and other online retailers from November 2017 through September 2019 for about $4,500.

## Importer(s)

WHILL, Inc. (USA), of San Mateo, Calif.

## Country of manufacture

Taiwan

## Description

This recall involves WHILL Model Ci. The product is a personal mobility device that is powered by a lithium ion battery, is occupant-controlled and motorized. The serial number of the recalled device ranges from C_1711188_US to C_1909011_US. The serial number label is located on the seat assembly. WHILL and Model Ci are printed on the battery compartment. The vehicles have one chair with a platform and four wheels. The chairs are black and the arm covers come in white, red, blue and black colors.

## Source
- [CPSC recall page](https://www.cpsc.gov/Recalls/2020/WHILL-Recalls-WHILL-Personal-Electric-Vehicles-Due-to-Crash-and-Injury-Hazards)
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