# Ring Recalls Video Doorbells (2nd Generation) Due to Fire Hazard
> **CPSC recall** · 2020-11-10 · 21028 · 1 injuries reported
## Recall
- **Number:** 21028
- **Date:** 2020-11-10
- **Injuries reported:** 1
## Products

Ring Video Doorbells (2nd Generation)

## Hazards

The video doorbell's battery can overheat when the incorrect screws are used for installation, posing fire and burn hazards.

## Remedies

New Instructions

## Retailer(s)

Electronics and home goods stores nationwide and online at Amazon.com and Ring.com from June 2020 through October 2020 for approximately $100.

## Importer(s)

Ring LLC, of Santa Monica, Calif.

## Country of manufacture

China

## Description

This recall involves Ring Video Doorbell (2nd Generation), model number 5UM5E5 smart doorbell cameras. The video doorbells have a blue ring at the front and come in two colors: "satin nickel" (black and silver) and "venetian bronze" (black and bronze). They were sold with a mounting bracket and a USB charging cable. The two-way audio doorbell can be hardwired or battery-powered and supports night vision. The Ring logo is printed on the bottom front of the doorbell and the model and S/N are on a label on the back of the doorbell and the outer packaging. Consumers can determine if their doorbell is included in this recall by entering the doorbell's serial number at http://support.ring.com/ring-2nd-gen-recall. Only Ring Video Doorbell (2nd Generation) models with certain serial numbers are included.

## Source
- [CPSC recall page](https://www.cpsc.gov/Recalls/2021/Ring-Recalls-Video-Doorbells-2nd-Generation-Due-to-Fire-Hazard)
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