# Verizon Recalls 2.5 Million Ellipsis Jetpack Mobile Hotspots Imported by Franklin Wireless Due to Fire and Burn Hazards
> **CPSC recall** · 2021-04-08 · 21106 · 1 injuries reported
## Recall
- **Number:** 21106
- **Date:** 2021-04-08
- **Injuries reported:** 1
## Products

Ellipsis Jetpack mobile hotspots

## Hazards

The lithium ion battery in the hotspots can overheat, posing fire and burn hazards.

## Remedies

Replace

## Retailer(s)

Verizon stores nationwide, and other stores and to school districts nationwide and online at www.verizon.com from April 2017 through March 2021 for between $50 to $150.

## Importer(s)

Franklin Wireless Corp., of San Diego, Calif.

## Country of manufacture

Vietnam; Taiwan

## Description

This recall involves Ellipsis Jetpack mobile hotspots imported by Franklin Wireless Corp. The recalled Jetpacks are dark navy plastic oval devices that are about 3.5 inches wide and 2.25 inches tall. "verizon" is printed below the digital display window on the front of the device. The charger provided with the recalled Jetpacks has a sticker on the wire that states: Compatible: FWC MHS900L, Model: FWCR900TVL, DC151030.

## Source
- [CPSC recall page](https://www.cpsc.gov/Recalls/2021/Verizon-Recalls-2-5-Million-Ellipsis-Jetpack-Mobile-Hotspots-Imported-by-Franklin-Wireless-Due-to-Fire-and-Burn-Hazards)
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