# FDA recall D-1541-2020

> **The Mentholatum Company** · Class III · drug recall initiated 2020-07-31.

## Product

Red Cross Oral Pain (Oral Anesthetic benzocaine 20%), Maximum Strength, 1/8 Fl. Oz. (3.7 mL) bottle with Cotton Pellets box packaged in a blister pack, Distributed by: Mentholatum Company, Orchard Park, NY 14127 NDC 10742-8902-1, UPC 3 10742 09509 8

## Reason for recall

Labeling; Not Elsewhere Classified: The Mentholatum Company is initiating a voluntary recall due to an error in the labeling of the cotton pellet box found within the Red Cross Oral Pain blister pack. The cotton pellet box states that the product contains "Natural Eugenol Oil" in which it does not.

## Distribution

Nationwide within the U.S.

## Key facts

- **Recall number:** D-1541-2020
- **Recalling firm:** The Mentholatum Company
- **Classification:** Class III
- **Product type:** drug
- **Status:** Terminated
- **Initiation date:** 2020-07-31
- **Report date:** 2020-09-02
- **Termination date:** 2022-05-20

- **Voluntary/Mandated:** Voluntary: Firm initiated
- **Location:** Orchard Park, NY, United States

## Primary source

FDA Enforcement Reports: https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=D-1541-2020

## Citation

> AI Analytics. FDA recall D-1541-2020. Retrieved 2026-06-23 from https://api.ai-analytics.org/recall/D-1541-2020. Source: US FDA. Licensed CC0.

---

*[Dataset catalog](/datasets/) · [FDA recalls dataset](/datasets/fda-recalls) · CC0 1.0*