# FDA recall Z-0035-2025

> **Philips North America** · Class II · device recall initiated 2023-04-19.

## Product

Patient Information Center iX, Product Code 866386, and Patient Information Center iX Expand, Product Code 866390, Software Revision 4.0.1

## Reason for recall

During extended operation of the MX40 with the PIC iX, the DHCP (Dynamic Host Configuration Protocol) lease can expire on the MX40. If the DHCP lease expires while the device is offline, upon reconnecting with the PIC iX, a new IP address will be assigned to the MX40. The PIC iX will not recognize the new IP address after reconnecting and therefore the expecting settings sync fails.

## Distribution

Worldwide - US Nationwide distribution.

## Key facts

- **Recall number:** Z-0035-2025
- **Recalling firm:** Philips North America
- **Classification:** Class II
- **Product type:** device
- **Status:** Ongoing
- **Initiation date:** 2023-04-19
- **Report date:** 2024-10-16

- **Voluntary/Mandated:** Voluntary: Firm initiated
- **Location:** Cambridge, MA, United States

## Primary source

FDA Enforcement Reports: https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-0035-2025

## Citation

> AI Analytics. FDA recall Z-0035-2025. Retrieved 2026-06-12 from https://api.ai-analytics.org/recall/Z-0035-2025. Source: US FDA. Licensed CC0.

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