# FDA recall Z-0731-2024

> **Philips North America** · Class II · device recall initiated 2023-11-28.

## Product

(1) Patient Information Center iX, Model No. 866389  (2) Patient Information Center iX Expand, Model No. 866390  (3) PIC iX Hardware, Model No. 866424

## Reason for recall

Push notifications may fail to send to the user under certain conditions. This could potentially result in patient harm due to delay in detection of a change in patient condition.

## Distribution

Worldwide distribution: US (Nationwide) to states of: CA, GA, IA, MA, MI, MN, NJ, NM, NY, OH, PA, TN, TX, WA, WV; and OUS (Foreign) distribution to countries of:  Australia, Austria,  Belarus, Belgium, Brazil, Canada, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, India, Indonesia, Ireland, Italy, Japan, Lithuania, Luxembourg, Mexico, Netherlands, New Zealand, Norway, Oman, Philippines, Poland, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Thailand, United Kingdom, Utd.Arab.Emir., and Uzbekistan

## Key facts

- **Recall number:** Z-0731-2024
- **Recalling firm:** Philips North America
- **Classification:** Class II
- **Product type:** device
- **Status:** Ongoing
- **Initiation date:** 2023-11-28
- **Report date:** 2024-01-24

- **Voluntary/Mandated:** Voluntary: Firm initiated
- **Location:** Cambridge, MA, United States

## Primary source

FDA Enforcement Reports: https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-0731-2024

## Citation

> AI Analytics. FDA recall Z-0731-2024. Retrieved 2026-06-24 from https://api.ai-analytics.org/recall/Z-0731-2024. Source: US FDA. Licensed CC0.

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