# FDA recall Z-2608-2023

> **Philips North America Llc** · Class II · device recall initiated 2023-08-17.

## Product

Patient Information Center iX with Software Version Number 4.x in the following:    (1)	Patient Information Center iX	Product Number: 866389;	  (2)	Patient Information Center iX Expand	 Product Number: 866390;	  (3)	PIC iX Essentials	Product Number: 867093;	  (4)	PIC iX Essentials Expand Product Number: 867154

## Reason for recall

Patient Information Center (PIC iX) Release 4.x  Surveillance Crash Caused by Intel Graphics Driver Error-with a blank screen and subsequently  require a manual reboot of the hardware to restart and continue central patient monitoring. Potential for a delay in the detection of a change or deterioration in the condition of one or more patients

## Distribution

Nationwide Foreign: Austria Bahrain Belgium Canada Czech Republic Denmark Finland France Germany Greece India Ireland Italy Japan Jordan Kenya Kuwait Lebanon Lithuania Netherlands Norway Poland Portugal Qatar Romania Slovakia South Africa South Korea Spain Sweden Sweden Switzerland United Kingdom Utd.Arab.Emir. Uzbekistan

## Key facts

- **Recall number:** Z-2608-2023
- **Recalling firm:** Philips North America Llc
- **Classification:** Class II
- **Product type:** device
- **Status:** Ongoing
- **Initiation date:** 2023-08-17
- **Report date:** 2023-09-27

- **Voluntary/Mandated:** Voluntary: Firm initiated
- **Location:** Cambridge, MA, United States

## Primary source

FDA Enforcement Reports: https://www.accessdata.fda.gov/scripts/ires/index.cfm?Product=Z-2608-2023

## Citation

> AI Analytics. FDA recall Z-2608-2023. Retrieved 2026-06-26 from https://api.ai-analytics.org/recall/Z-2608-2023. Source: US FDA. Licensed CC0.

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