{"url_path":"/sec/ttec/10-k/2026/item-2","section_key":"item-2","section_title":"Item 2 PROPERTIES**","topic":"sec","document":{"doc_type":"10-K","doc_date":"2026-02-26","source_url":"https://www.sec.gov/Archives/edgar/data/1013880/0001104659-26-020532-index.html","accession_number":"0001104659-26-020532","cik":"0001013880","ticker":"TTEC","issuer_name":"TTEC Holdings, Inc.","edgar_url":"https://www.sec.gov/Archives/edgar/data/1013880/0001104659-26-020532-index.html","primary_entity_key":"0001013880","primary_entity_name":"TTEC Holdings, Inc."},"word_count":481,"has_tables":true,"body_markdown":"**ITEM 2.  PROPERTIES**\n\nOur principal place of business is located in Austin, Texas. In addition to our customer engagement centers used by our TTEC Engage segment discussed below, we also maintain sales and consulting offices in several countries around the world which serve our TTEC Digital segment.\n\nOn November 5, 2024, TTEC, through its wholly owned subsidiary, TTEC Services Corporation, entered into a definitive agreement to sell and subsequently closed the sale of our headquarters building in Englewood, Colorado to Catholic Health Initiatives Colorado, a not-for-profit organization. On February 27, 2025, the Company announced that it is moving its principal place of business to Austin, Texas, and that given its decentralized operations and management, it is moving away from a traditional headquarter style of operations.\n\nAs of December 31, 2025, we operated 54 customer engagement centers that are classified as follows:\n\n●*Multi-Client Center *— We lease space for these centers and serve multiple clients in each facility;\n\n●*Dedicated Center* — We lease space for these centers and dedicate the entire facility to one client; and\n\n●*Managed Center* — These facilities are leased or owned by our clients and we staff and manage these sites on behalf of our clients in accordance with facility management contracts.\n\nAs of December 31, 2025, our customer engagement centers were located in the following countries:\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n**  ​ ​ ​**\n\n​\n\n**  ​ ​ ​**\n\n​\n\n**  ​ ​ ​**\n\n​\n\n**  ​ ​ ​**\n\n**Total**\n\n** **\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n​\n\n**Number of**\n\n** **\n\n​\n\n​\n\n**Multi-Client**\n\n​\n\n**Dedicated**\n\n​\n\n**Managed**\n\n​\n\n**Delivery**\n\n** **\n\n​\n\n​\n\n**Centers**\n\n​\n\n**Centers**\n\n​\n\n**Centers**\n\n​\n\n**Centers**\n\n** **\n\nAustralia\n\n \n\n—\n\n​\n\n—\n\n​\n\n2\n\n \n\n2\n\n​\n\nBrazil\n\n \n\n1\n\n​\n\n—\n\n​\n\n—\n\n \n\n1\n\n​\n\nBulgaria\n\n \n\n2\n\n​\n\n—\n\n​\n\n—\n\n \n\n2\n\n​\n\nColombia\n\n​\n\n1\n\n​\n\n—\n\n​\n\n1\n\n​\n\n2\n\n​\n\nEgypt\n\n​\n\n1\n\n​\n\n—\n\n​\n\n—\n\n​\n\n1\n\n​\n\nGermany\n\n​\n\n—\n\n​\n\n—\n\n​\n\n1\n\n​\n\n1\n\n​\n\nGreece\n\n \n\n1\n\n​\n\n—\n\n​\n\n—\n\n \n\n1\n\n​\n\nIndia\n\n \n\n3\n\n​\n\n—\n\n​\n\n—\n\n \n\n3\n\n​\n\nMalaysia\n\n​\n\n1\n\n​\n\n—\n\n​\n\n—\n\n​\n\n1\n\n​\n\nMexico\n\n \n\n2\n\n​\n\n—\n\n​\n\n—\n\n \n\n2\n\n​\n\nPhilippines\n\n \n\n12\n\n​\n\n—\n\n​\n\n—\n\n \n\n12\n\n​\n\nPoland\n\n​\n\n1\n\n​\n\n1\n\n​\n\n—\n\n​\n\n2\n\n​\n\nSouth Africa\n\n \n\n1\n\n​\n\n1\n\n​\n\n1\n\n \n\n3\n\n​\n\nThailand\n\n​\n\n—\n\n​\n\n—\n\n​\n\n1\n\n​\n\n1\n\n​\n\nUnited Kingdom\n\n \n\n1\n\n​\n\n—\n\n​\n\n3\n\n \n\n4\n\n​\n\nUnited States of America\n\n \n\n6\n\n​\n\n8\n\n​\n\n2\n\n \n\n16\n\n​\n\nTotal\n\n \n\n33\n\n \n\n10\n\n \n\n11\n\n \n\n54\n\n​\n\n​\n\n29\n\n[Table of Contents](#Toc)\n\nThe leases for our customer engagement centers have remaining terms ranging from one to eight years and generally contain renewal options. We believe that our existing customer engagement centers are suitable and adequate for our current operations, and we have plans to build additional centers to accommodate future business.\n\n​"}