# 2012 LEXUS RX350 — VEHICLE SPEED CONTROL
> NHTSA complaint `1004120` · 2013-08-22 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** LEXUS
- **Model:** RX350
- **Year:** 2012
- **Manufacturer:** Toyota Motor Corporation
- **Component:** VEHICLE SPEED CONTROL
- **Miles at failure:** 14,000
- **Speed:** 5 mph
## Narrative
I HAD AN ACCIDENT WITH MY 2012 LEXUS ON 5/1/13.  I  PULLED OUT OF A GAS STATION UNTO THE ROAD AND STOPPED AT A RED LIGHT BEHIND A CAR CARRIER WHICH WAS STOPPED ALREADY.  WHEN I STOPPED, MY CAR ACCELERATED AND HIT THE BACK OF THE TRUCK.  WHEN THE POLICE CAME, THEY CITED ME BECAUSE I HIT THE TRUCK.  WHEN WE BROUGHT THE CAR TO THE REPAIR SHOP AND I EXPLAINED WHAT HAPPENED, HE SAID HE HAD A SIMILAR CASE A MONTH BEFORE.  WITH THAT, I SEARCHED GOOGLE AND REALIZED THAT I WASN'T LOOSING MY MIND AND THAT MY CAR ACCELERATED UNINTENTIONALLY.  I CALLED LEXUS AND THEY SENT A REPRESENTATIVE TO THE REPAIR SHOP AND AFTER EXAMINING THE CAR, HIS FINDINGS WERE THAT IT DIDN'T HAPPEN.  I CALLED TWO ATTORNEYS AND THEY HEARD OF THIS HAPPENING BUT BECAUSE I WASN'T HURT, THEY WOULDN'T TAKE MY CASE.  I CALLED "8 ON YOUR SIDE" AND THEY SAID TO EMAIL YOU AND THAT A GENTLEMAN FROM THERE "MIGHT" GET IN TOUCH WITH ME.  I AM OUT $4,500 FOR THE REPAIRS AND NOW MY CAR DEPRECIATED $5,000 BECAUSE IT WAS HIT.  I AM NOT SURE IF THIS WILL HAPPEN AGAIN BUT I WORRY EVERY TIME I COME TO A STOP.  IS THERE ANYTHING YOU CAN DO SO I COULD GET REIMBURSED FROM LEXUS OR TRADE MY CAR IN AND NOT LOSE THIS SUBSTANTIAL AMOUNT.  I HAVE HAD LEXUS SINCE 1996 AND I CANNOT BELIEVE THEY WILL NOT STAND BEHIND THEIR PRODUCT.      THANKING YOU IN ADVANCE FOR YOUR REPLY!  *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*