# 2013 VOLKSWAGEN GOLF — SERVICE BRAKES
> NHTSA complaint `1004402` · 2013-08-23 · Volkswagen Group of America, Inc.
## Severity
- **Deaths:** 0
- **Injured:** 0
- **Fire:** No
- **Crash:** Yes
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** VOLKSWAGEN
- **Model:** GOLF
- **Year:** 2013
- **Manufacturer:** Volkswagen Group of America, Inc.
- **Component:** SERVICE BRAKES
- **Miles at failure:** 2,554
- **Speed:** 50 mph
## Narrative
ON JULY 16TH, 2013, AT 9:10 PM, I HAD DRIVEN, MY VW GOLF, 11 MILES, AT FREEWAY SPEEDS, OF 59 MPH. I WAS USING THE CRUISE CONTROL.  UPON ARRIVING, AT MY FREEWAY EXIT, I BELIEVE I TURNED OFF THE CRUISE CONTROL, OR TAPPED THE BRAKE. I DON'T RECALL WHICH. I HAD BEEN DRIVING MY 2013 GOLF, FOR 11 MILES, AT THE FREEWAY SPEEDS, OF 59 MPH. OTHER VEHICLES WERE PASSING ME, WITH THESE OTHER VEHICLES GOING FASTER, THAN MY CAR. I WAS GOING SLOWER THAN THEM. MY CAR WAS NEW, AND I AM RETIRED. SO I DO NOT NEED TO TRAVEL SO FAST.  AFTER ALLOWING THE 2013 VW GOLF, TO SLOW DOWN, I PUSHED THE SERVICE BREAK PEDAL. THE SERVICE BRAKE PEDAL, WENT ALL THE WAY TO THE FLOOR. I QUICKLY THOUGH, AIR WAS IN THE BRAKE SYSTEM, SO I TRIED TO PUSH THE SERVICE BRAKE PEDAL, AN ADDITIONAL 2 TIMES. SO I HAD TO DEAL WITH THIS FAST VEHICLE TRAVELING, AT 59 MPH. THE CAR BECAME AIRBOUND. SO I WAS ABLE TO SWERVE THE VW GOLF, IN A RIGHT TURN MANEUVER.  TO AVOID, CRASHING, ACTUALLY, T-BONING, THE CROSS TRAFFIC.  THE 2013 GOLF, DID NOT ROLL OVER, IT JUST SLID SIDEWAYS, THE VW BECAME AIRBOUND. AND HIT THE MIDDLE MEDIAN, SIDEWAYS. THE LEFT FRONT WHEEL, SNAPPED OFF, AT THE SPINDLE. THE BRAKE HOSE SNAPPED, BUT THERE WAS NO BRAKE FLUID, LEAKING OUT, OF THE BRAKE HOSE.  IT IS MY OPINION, THERE WAS ZERO BRAKE FLUID, IN THIS NEW VW CAR. NOTHING IS BEING DONE. I HOPE, THE CAR, WILL BE PICKED UP, VERY SOON. THE CRASHED VW, IS PARKED RIGHT HERE, IN FRONT OF MY HOME. I FIRST THOUGHT, THAT SOME PERSON SABATOGED, MY CAR. BUT, HERE IN FR
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*