TL-THE CONTACT OWNS A 2002 MITSUBISHI GALANT. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE CRASHED INTO A GUARD RAIL. THE AIR BAGS FAILED TO DEPLOY WITH THE IMPACT. THE DRIVER SUSTAINED INJURY TO THE SHOULDER AND SUFFERED FROM MODERATE HEADACHES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT AUTO SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. JS